User guides
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 minutes read

Moderation guide for users

Published on
April 2, 2024
Written by
Ensuring Safe Comment Moderation in our Advanced System
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At Logora, we strive to create the best online discussion spaces as facilitators of debates. Our user guide will help you understand how to write arguments that meet our relevance criteria, identify inappropriate content, and learn about our moderation system.

We want to offer our users the best conditions to express their ideas, to defend them, but also to understand and confront other points of view.

In order to provide our users with the best debate experience, we have created this moderation guide. It will help you understand how to write arguments that best meet our relevance criteria and identify what type of content does not belong on Logora's debate spaces. Finally, you will learn how our moderation system works.

Putting forward the best arguments

In order to encourage our debaters to write the best possible contributions, the best arguments are highlighted by being displayed at the top of the debate space and at the bottom of the article. Writing quality contributions also earns you points. These points may allow you to be asked by the editors to write an opinion piece or co-construct an article.

Working on your argument allows you to give your opinion a great echo and make it more prominent.

Some debates cover thousands of articles. The contributions considered most relevant to these debates are placed at the foot of thousands of articles and seen by tens of thousands of readers.

Creating quality arguments

Logora values clarity, thoughtfulness, and courteousness in contributions. Well-constructed arguments deserve to be heard, and our moderation team remains unbiased by values or ideology when assessing relevance.

The Logora teams highlight the contributions of :

  1. The most clear and understandable
  2. The richest ones, which show a deep reflection on the issue of the debate
  3. The most courteous and benevolent towards the debating community

If your argument is well constructed, it deserves to be heard.

Indeed, the substantive message and the thesis defended by the debaters are not taken into account when assessing the relevance of the contributions.

Rejecting unwanted content

While we aim to provide a platform for free expression, we also strive for constructive and well-argued debates. Our rejection criteria include hate speech, violent or pornographic content, defamation, violations of privacy, and more.

Contributions that do not meet our guidelines are not allowed and will be rejected.

Constructive criticism of the editorial line, contributions or content of articles is permitted.

Example: "I don't agree with you, on the contrary I think that .... "is validated. "What nonsense" is rejected.

We know that the issues discussed often touch on causes and values dear to our users. It is understandable that some people feel the need to use strong words, heated arguments and a firm or aggressive tone. However, it is our duty, for the sake of the work of journalists and the community of readers, to maintain spaces for debate where discourse is cordial, respectful and constructive.

Therefore, the undesirable contents described below are rejected by our teams.

Hate content

  1. Incitement to racial hatred, racist and xenophobic speech.
  2. Discriminatory comments related to religion or spirituality.
  3. Discriminatory comments related to gender or sexual orientation.
  4. Denial of crimes against humanity and recognised genocides.
  5. Speech of a violent, pornographic or paedophile nature.
  6. Advocacy of war crimes and/or terrorism.
  7. Call to murder and incitement to suicide.
  8. Incitement to commit crimes or offences, advocacy of drugs.
  9. The promotion of a recognised sectarian organisation.

Individual attacks

  1. Defamation.
  2. Insults between users or towards a third party.
  3. Nominative attacks on one or more of the editors of the website hosting the debate space.
  4. Violations of privacy or the presumption of innocence.
  5. Identity theft.
  6. Non-compliance with copyright and intellectual property rights.

Irrelevant or illegible statements

  1. Rude or insulting contributions.
  2. Contributions without argument that simply paraphrase the vote.
  3. Contributions with too many spelling mistakes deemed unreadable.
  4. Contributions with too many emojis that interfere with reading.
  5. Contributions containing unfinished sentences.
  6. All contributions in capital letters.
  7. Contributions not related to the subject of the debate.
  8. Advertising messages.
  9. Criticism of the moderation (in case of disagreement, you can send an email to the moderation team: moderation@logora.fr).

Irrelevant or advertising images

  1. Rude or insulting images.
  2. Images of an advertising nature.
  3. Images promoting a political party, religion, or community.

The sharing of personal information

  1. The publication of any sensitive personal information, such as telephone numbers or addresses, to protect the privacy of users.

Failure to comply with these rules may result in a warning from our team, a temporary ban from the area, or even account deletion for repeated breaches.

Finally, users can report contributions that contravene this charter by using the "Report" function under each contribution. The Logora debate space is also what you make of it. Help us to maintain a quality debate.

How to formulate a suggestion for discussion?

We value your inputs, which is why we offer you the opportunity to propose discussions that are important to you. To ensure an enriching and respectful exchange, please follow these guidelines carefully.

Neutrality: Express your suggestions in a neutral and objective manner, free from bias or bias.
Openness to dialogue: Ensure that your suggestions are open to different interpretations, thus fostering a balanced debate.
Closed question: Ensure that the proposed debate can be answered in a binary way, e.g. yes/no, for/against, Paris/Marseille.
Readability: Avoid spelling, grammar, metaphors or idioms for fluent reading and comprehension.
Clarity: Make your suggestions concise, precise and unambiguous.
Relevance: Discuss relevant and interesting topics to foster a fruitful exchange.
Courtesy: Do not use vulgar, insulting or abusive language.

In the event of non-compliance with this policy, we reserve the right not to publish your suggestion.

Our moderation method

Logora employs both an algorithm and moderation teams to ensure proper debate conduct. Contributions are sorted by the algorithm and accepted immediately if they pass the criteria. If there is a potential breach, the contribution is put on hold for moderation and assessed by our team. This manual moderation process can take up to 48 hours.

If users disagree with moderation decisions, they can contact our moderation team. We strive to improve our process to reduce processing time while maintaining quality debate spaces.

Contact us for feedback and support

If you encounter any problems or have suggestions to improve our platform, please reach out to us at moderation@logora.fr. We value your input and look forward to your contributions.

Thank you for choosing Logora for your online debates!